Infusion therapy involves the administration of medication through a needle or catheter. Typically, “infusion therapy” means that a drug is administered intravenously, but the term also may refer to situations where drugs are provided through other non-oral routes, such as intramuscular injections and epidural routes. Infusion therapy is also provided to patients for treating a wide assortment of often chronic and sometimes rare diseases for which “specialty” infusion medications are effective. By far, the major home infusion therapies are IV antibiotics, prescribed primarily for such diagnoses as cellulitis, sepsis, and osteomyelitis; other diagnoses include urinary tract infection, pneumonia, sinusitis and more.
For many patients, receiving infusion treatment at home is preferable compared to inpatient or hospital care. Patients tend to recovery quicker in the home vs. in the hospital. In addition to the advantages of receiving treatment in a comfortable home environment, infusion treatment is less expensive when administered in the home than in the hospital. In most cases, more patients resume their normal lifestyle and work activities quicker when treated at home.
Our Joint Commission accredited infusion pharmacy compliments our highly experienced nursing staff, providing a wide spectrum of therapies:
“Your organization is a role model for other home care companies.”
― Joint Commission surveyor’s comment
Advanced Care, Inc., and its wholly owned subsidiary Advanced Care Pharmacy, Inc., is routinely surveyed and accredited by The Joint Commission.
The Joint Commission requires that organizations communicate to the public that if members of the public have any quality of care or safety concerns, they should notify The Joint Commission.
The purpose of the survey will be to evaluate the organization’s compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, accreditation should be awarded the organization.
The Joint Commission standards deal with organization quality of care or safety issues, and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid concerns about such matters may contact The Joint Commission regarding these concerns. Such concerns should be addressed to:
Division of Accreditation Operations
Office of Quality monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Faxed to (630) 792-5636
E-mailed to firstname.lastname@example.org
When submitting a complaint to the Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables the Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed. It is the Joint Commission’s policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with Chestnut Hill Hospital in the course of a complaint investigation.
Joint Commission policy forbids an accredited organization from taking retaliatory actions against employees for having reported a patient safety or quality of care concern to the Joint Commission.
Please note: The Joint Commission does not address individual billing issues and payment disputes. It also does not have jurisdiction in labor relations issues or the individual clinical management of a patient.